Effective Date: 6/26/2024

1. Introduction

Artisan Direct ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you use the Directed App (the "App") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

a. Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide.

b. Usage Information: We automatically collect information about your use of the App, including IP address, device information, operating system, browser type, and usage patterns.

c. Location Information: The App may collect real-time information about the location of your device to provide location-based services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about your account or transactions
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Personalize and improve the App
• Provide customer support

4. Sharing Your Information

We may share your information with:

a. Service Providers: We may share information with third-party service providers that perform services on our behalf, such as hosting, maintenance, and support.

b. Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Choices

You may choose not to provide certain information, but this may affect your ability to use some features of the App. You can also stop all collection of information by the App by uninstalling it.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy. We encourage you to review this policy periodically to stay informed about our practices.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Artisan Direct
(704) 662-2417
sales@artisandirect.us

9. Consent

By using the App, you consent to our collection, use, and sharing of your information as described in this privacy policy.